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CRM - BMW Style

May 20th, 2008 · 1 Comment

CRM - BMW Style
Just posting a comic today that one of my colleagues created. It’s in reference to my post the other day about my experience at BMW (I will add it there as well).

You gotta love consumer generated media (CGM). I will let you know when/if anyone from BMW contacts me
-Tom
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Tags: CGM · CRM · Customer Satisfaction · Loyalty Marketing · SNS · Tom H. C. Anderson