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How Social Media is Changing CRM

March 12th, 2009 · No Comments

If your company hasn’t figured out how to leverage social media for it’s CRM efforts you’re missing a huge opportunity.
On The Data Warehousing Institute website (TWDI) today  there is an article on “How Social Media is Changing CRM“. I spoke to Ted Cuzillo about some of the work we have done for companies analyzing and [...]

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