One Question Forced Choice Frustration
I’ve been getting emails from time to time from NetFlix asking me to rate the quality of movies I’ve viewed online. Usually there’s just a 1 question survey with 3 choices: great, acceptable, bad.
I thought it was great that Netflix was using this process to get real-time feedback for tech [...]
Entries Tagged as 'quality'
NETFLIX Market Research Too Simple
August 15th, 2011 · No Comments
Tags: Customer Satisfaction · Surveys · Text Analytics · quality · text mining
MR ISO - Resistance is Futile!
August 4th, 2010 · No Comments
[WARNING: Market Researchers Sensitive to Satire - Avert your Eyes]
Or so they want you to believe…
Today’s meme’s were obviously Star Trek inspired. But I understand many of us researchers are fans
If you would like to submit your own market research related meme to the NGMR meme contest please see instructions here.
@TomHCAnderson
Tags: #marketresearch #mr · CASRO · ISO · Market Research · Marketing research · NGMR · NGMR Meme Contest · Uncategorized · esomar · next gen market research · quality
LinkedIn Says Bye Bye to Market Researchers
March 26th, 2010 · 21 Comments
Is the market research industry really interested in next gen innovation and quality?
For those of you who haven’t heard yet, the greatest source for B-B market research sample just closed their doors. That’s right, LinkedIn is no longer offering sample to market research suppliers.
For some this news will probably come as a huge relief. For [...]
Tags: #marketresearch #mr · Anderson Analytics · Foundation for Transparency in Offshoring · Linkedin · Market Research · Marketing research · Methods · NGMR · Off-Shoring · Offshoring Transparency · SNS · Sampling · Social Media · Social Media Marketing · Social networks · Surveys · Text Analytics · Tom H. C. Anderson · Web/Screen-Scraping · innovation · next gen market research · offshoring · quality
Foundation for Transparency in Offshoring - Three Month Update
February 5th, 2010 · 9 Comments
After founding the Foundation for Transparency in Offshoring (FTO), a couple of months ago, I find it has been rather heavily discussed on market research related social media.
A few of the criticisms have been surprisingly unjust, and clearly not based on fact. After thinking about it I found this rather encouraging. As esteemed psychologist Charles [...]
Tags: #marketresearch #mr · Foundation for Transparency in Offshoring · Marketing research · Off-Shoring · Offshoring Transparency · Tom H. C. Anderson · esomar · global market research · offshoring · quality
Maximize Your Market Research Investment in a Recession
November 26th, 2008 · 3 Comments
I wanted to write today to wish everyone a Happy Thanksgiving and also to share some insights from a recent report I read.
Like everyone else, market researchers are being forced to cut back their budgets in this difficult economic environment. A recent white paper by Forrester Research “Ten Ways to Recession-Proof Market Research” provides some [...]
Tags: Analytics · Anderson Analytics · Market Research · Methods · Off-Shoring · Panel Sample · Price · Strategy · Surveys · Text Analytics · Tom H. C. Anderson · quality
Q&A With Fern Schapiro of InsightExpress
September 5th, 2008 · No Comments
Anderson Analytics’ Tom H. C. Anderson poses a few questions to InsightExpress’ Fern Schapiro, EVP - Client Service and Marketing.
Fern Schapiro - EVP, InsightExpress
Today, I’m posting a few of the questions I recently posed to Fern Schapiro whom I’ve known since my first days at NFO Research nearly fourteen years ago. It’s always a pleasure [...]
Tags: Anderson Analytics · Interview · Market Research · Panel Sample · Surveys · Tom H. C. Anderson · quality
Democrats, Republicans and National News Media Must Convert to Online Research
August 30th, 2008 · No Comments
Online Research Best, IVR Second Best, Telephone Third
Inside Research (IR) today helped confirm what I have always known to be true. Online research is better than traditional research methodologies for more reasons than speed and cost.
Ever since P&G’s Kim Dedeker made her comments about online panels two years ago a hot topic of discussion in [...]
Tags: Anderson Analytics · Market Research · Methods · Panel Sample · Polling · Surveys · Text Analytics · quality
Q&A With Greenfield Online’s Hugh Davis
August 23rd, 2008 · 3 Comments
Greenfield Online’s Hugh Davis and Anderson Analytics’ Tom H. C. Anderson Discuss Online Market Research.
Hugh Davis - Cofounder/EVP
Greenfield Online
Today I’m posting answers to a few questions I posed to Hugh Davis, Executive Vice President and co-founder of Greenfield Online. Hugh joined Greenfield Consulting Group in September 1992, and in 1994 he co-founded Greenfield Online with [...]
Tags: Interview · Market Research · Marketing Guru · Panel Sample · Surveys · quality
Online Survey Data Quality – P&G’s Kim Dedeker?
July 18th, 2008 · 3 Comments
Today I’m trying desperately to find a copy of the presentation that Kim Dedeker of P&G presented at the 2006 IIR Research industry Summit on Improving Respondent Cooperation. She gave three online concept test examples that would have given wrong results.She was also quoted as saying “Two Surveys a week apart yielded different recommendations… I [...]
Tags: Market Research · Panel Sample · Surveys · quality













































